Refund and Return Policy
Bong Fighter accepts returns on unused products within 7 days of delivery. We do not accept used product returns under any circumstances. All returns MUST have a valid Unique Code Number from Bong Fighter.
To help alleviate your hesitancy to shop online, we offer a 7 Day guarantee on UNUSED items. If you are unhappy with your item, let us know and we’ll issue a refund. Just contact us, get an RMA# and send it back. After 7 days, returns are subject to a 25% restocking fee. If there was a mistake in the order or an item came broken, we will cover the cost of the return shipping.
We go through great lengths to provide an accurate representation of our products through detailed descriptions, videos, and high-resolution photos.
Items returned due to customer preference and not Bong Fighter error (wrong, broken, defective items, etc.) will be charged a 15% restocking fee. After seven business days, ALL returns are subject to a 25% restocking fee. In addition, shipping and rush processing charges are non-refundable.
Shipping charges and rush processing fees are non-refundable.
To return an item, you will have the option of using a Bong Fighter provided, prepaid shipping label (the cost of the postage will be subtracted from your refund) or shipping the item back using your own label.